The SaaS world is full of brand names you couldn’t even dream of pronouncing (Zapier rhymes…
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The 5 best live chat apps for customer support in 2026
We independently review every app we recommend in our best apps lists. When you click some…
Email by Zapier: Put your email to work
Email. It can be a powerful tool to communicate with prospects and clients, get updates from…
What is ESB? Enterprise service bus, explained
When enterprises connect dozens—or even hundreds—of applications and legacy systems, there’s often an enterprise service bus…
How Grammarly scales marketing and support ops with Zapier
When you work in operations for a company powering communication for millions of users, efficiency isn’t…
4 ways to use contact management automation
Contact management automation has to do with delegating your contact-related workflows—like storing contact details to a…
5 best enterprise integration platforms in 2026
If there’s one thing your enterprise tech stack has in common with a sandwich, it’s mayonnaise—as…
What is automated data processing? Examples and applications
I’ve worked for companies where every single data project got passed off to the interns. Nobody…
Human-in-the-loop in AI workflows: Meaning and patterns
Human-in-the-loop refers to the intentional integration of human oversight into autonomous AI workflows at critical decision…
7 common marketing automation mistakes
Marketing automation is a powerful tool that can either amplify your marketing efforts or amplify your…